Legal information

Privacy policy

Maison Falcoz is committed to protecting your personal data. This policy explains how your information is collected, used and safeguarded when you browse maisonfalcoz.com.

1. Data controller

The data controller is the company Le Savoy, registered office: Rés. La Cime des Arcs, Arc 2000, 73700 Bourg-Saint-Maurice, France. For any question regarding your data: contact@maisonfalcoz.com.

2. Data collected

We only collect data necessary for the purposes described below: information submitted via contact or booking forms (name, email, phone, message), reservation data processed by our partner Zenchef, and technical data (cookies, IP address, browser type) for analytics purposes.

3. Purposes and legal basis

Your data is processed in order to: respond to your contact requests, manage your reservations in our venues, and improve the quality of the site and our services. Processing is based on your consent, the performance of pre-contractual measures, or Maison Falcoz's legitimate interest.

4. Recipients and retention

Your data is intended for Maison Falcoz's teams and our technical providers (hosting by OVH, booking platform Zenchef, audience analytics tools). It is never sold to third parties for commercial purposes. It is retained only for as long as necessary for the stated purpose, and for a maximum of 3 years after the last contact.

5. Cookies

The site uses cookies to ensure its proper functioning and to measure its audience. You can configure your browser at any time to refuse all or some cookies.

6. Your rights

Under the General Data Protection Regulation (GDPR) and applicable French data protection law, you have the right to access, rectify, erase, object to, restrict and port your data. You can exercise these rights by writing to contact@maisonfalcoz.com. You also have the right to lodge a complaint with the French data protection authority CNIL (www.cnil.fr).